About Us

Zootie’s Vapors Is Not Your Typical Vape Shop

Zootie’s Vapors is a family-owned small business.  We successfully quit smoking tobacco by using the same vaping products we sell in our store.  We are not some faceless corporation or a big franchise chain.  We are real people who care about helping others and providing the best experience, whether you are new to vaping, looking to kick the habit, or you are an experienced vaper looking for the latest advanced devices.  Our mission is to change the way you think about vape shops and support you every step of the way.

The vaping industry is advancing so quickly, that you need someone who is staying on top of the industry, participates in education and national advocacy and has many years of experience in the field.  The staff at Zootie’s Vapors is highly knowledgeable, friendly and knows how to fit each individual to the right products.

Our company was started not because of a need in the market for another vape shop, but because of the lack of responsibility and quality of vape shops in the current market.  We opened because we were frustrated with the run-of-the-mill vape lounges, where the employees and owners could care less about you as a customer.  These shops are more worried about marking up prices and blowing big clouds of vapor in your face, than giving you a great experience.  We were founded on the principles of a higher standard.  We treat everyone with courtesy, offer reliable products at honest prices, and serving our local community with respect.

Here is what to expect from the Zootie’s Vapors experience:

  • Customer service is always our top priority and customer satisfaction is essential. If you contact us, you can expect that you will be treated like you are our only customer.  We are available 7 days a week and quickly respond to emails, Facebook messages and voicemails usually within the same business day.
  • We take the intimidation out of choosing devices through education, patience and hands-on demonstration. Even if you’ve never held a vape before, you will leave our shop with the knowledge to operate and be successful with your purchase. Please note that due to the FDA Deeming Regulations that went into effect on August 8th, we can no longer build coils, change cotton, repair or assist with repairing any device.  We also are unable to physically help you set up starter kits.  We can however walk you through the process so that you are comfortable and able to operate your device safely and effectively.
  • We carry the best premium e-liquids. All of our flavors go through a sampling and research process before they reach our shelves. We don’t carry the typical mainstream brands you find in all the other stores, but seek out great flavors from other small business owners like ourselves, whose values reflect ours and whose quality can be measured and tested for purity, cleanliness and consistency.
  • We have the largest selection of e-liquids and hardware in the area. We only carry products that we would use ourselves and that come from trusted distributors.  We also honor manufacturer warranties to make returns and exchanges a painless process should anything go wrong.

When it comes to shopping, we know you have your choices, but we will do our absolute best to make sure that once you visit Zootie’s Vapors, you won’t want to go anywhere else.  In addition to our brick and mortar retail stores, where you can touch, feel, and see our products, we offer online shopping from the comfort of your own home.  So if you’re traveling and need something, or if you have a friend across the country looking for great products, we are just a couple clicks away.

We invite you to visit our retail location and experience the difference. Give Zootie’s Vapors a chance to earn your business today!

Zootie’s Vapors – Hagerstown MD
1726 Dual Hwy
Hagerstown, MD 21740

Monday-Thursday: 10am – 8pm
Friday & Saturday: 10am – 9pm
Sunday: 11am – 7pm